Effective Date: [09-03-2024]
MIT Discount strives to ensure your complete satisfaction with every purchase. If you are not satisfied with your purchase, our Refund Policy outlines the steps you can take.
1. Eligibility for Refund
- Time Frame: You may request a refund within 30 days of receiving your order.
- Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.
- Non-Refundable Items: Certain items such as customized products or clearance items may not be eligible for a refund.
2. How to Request a Refund
- Contact Us: Email our customer service at [insert email] with your order number and reason for the return.
- Return Authorization: You will receive a Return Merchandise Authorization (RMA) number and instructions on how to return the product.
- Shipping Costs: The customer is responsible for return shipping costs unless the return is due to our error.
3. Processing Your Refund
- Inspection: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Refund Method: Approved refunds will be processed using the original payment method within 7-10 business days.
- Partial Refunds: In some cases, only partial refunds are granted (e.g., for items not in their original condition).
4. Late or Missing Refunds
If you haven’t received your refund within the expected time frame, please check with your bank or credit card company. If you’ve done this and still have not received your refund, please contact us at (718)249-9103. contact@mitdiscount.com